Return and refund policy

Warranty claim conditions:

  • The product does not meet the standards as agreed upon in the previous sample standard.
  • The product is damaged due to the manufacturer, carrier, or not being the correct model as agreed.
  • The rate of defective goods exceeds the rate allowed in the contract.
  • Goods were delivered late compared to the expected delivery time as committed by both parties.

Return costs: Shipping and packaging costs for returning goods to the supplier will be specifically shared by agreement when problems arise.

In case the Buyer and Seller cannot agree on a solution, the Buyer and Seller can appeal this to the authorities for resolution.

Pavico Vietnam Joint Stock Company

marketing@pavico.vn

pavico.vn

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